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Gartner predicts that “by 2025, 70% of digital business initiatives will require I&O leaders to report on the business metrics from digital experience, up from less than 15% today.”

Register for your complimentary copy of the full 2020 Market Guide for Digital Experience Monitoring. As we work with our customers in these unprecedented times, we think you will find useful guidance for selecting the right Digital Experience Monitoring (DEM) product:
  • The different approaches to DEM
  • How DEM will evolve to business outcomes
  • DEM use cases and representative vendors

Market Guide for Digital Experience Monitoring, Federico de Silva, Charley Rich, Josh Chessman, 25 August 2020.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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national instruments
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There has been a real requirement for an architected solution that gives us the visibility and transparency we need to target where we have weak points in our infrastructure and remediate them accordingly and swiftly.

Andy Laurence Head of Production, Maersk Group
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Aternity has excelled in every use-case. Our end-user trade is uninterrupted, and customers enjoy a more positive call center experience.

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We’re no longer flying blind. The time to identify and remediate application issues went down exponentially.

Eric McCraw Web IT Manager, National Instruments
Maersk Group Logo

There has been a real requirement for an architected solution that gives us the visibility and transparency we need to target where we have weak points in our infrastructure and remediate them accordingly and swiftly.

Andy Laurence Head of Production, Maersk Group
Maersk Group Logo

Aternity has excelled in every use-case. Our end-user trade is uninterrupted, and customers enjoy a more positive call center experience.

Stefan Somogyi Systems Specialist Expert, Raiffeisen Schweiz, Raiffeisen Group
Maersk Group Logo

We’re no longer flying blind. The time to identify and remediate application issues went down exponentially.

Eric McCraw Web IT Manager, National Instruments